Privacy Policy
Effective January 1, 2026
Elite Tyler Spray Foam Insulation, tylersprayfoaminsulation.com, projects@tylersprayfoaminsulation.com
Who this policy covers
This policy explains how Elite Tyler Spray Foam Insulation handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in Tyler, TX, and we collect only what we need to answer your questions, come look at your attic or crawl space, and do the work you hire us for.
It applies to this website, starting from our home page, and to the calls, messages and estimate requests that come through it. You can read more about our crew on our About page.
What information we collect
When you fill out our contact form, call or email us, we collect what you choose to give us. That usually means your name, phone number, email address, the address of the house we'd be working on, and what you tell us about the job, like a drafty room or a high power bill.
Our contact form is run by an outside form service, so the details you type in pass through that service before they reach us. That service handles your information under its own privacy terms.
When you visit the site, some information is collected automatically, such as your browser type, device, the pages you look at, how long you stay and the site that sent you here. This comes from basic analytics and from cookies, which are small files your browser stores so a site can remember your visit.
How we use your information
We use your contact details to reply to you, set up a visit to your property, put together your estimate, schedule the work and follow up once it's done. If you become a customer, we also keep the job details, because they help if you call us later with a question about what we installed.
We use analytics to see which pages people read and where they get stuck, so we can make the site easier to use. We don't use it to build a profile of you.
We don't sell your personal information. We share it only with the services we rely on to run the business, such as our form, email and website providers, or when the law requires it.
Cookies and how to control them
Cookies help the site load properly and tell us, in general terms, how visitors use it. Most browsers let you block or delete cookies in their settings, and the site will still work for reading pages and reaching us.
If you block analytics cookies, we simply see less about how the site is used. It doesn't change how we treat you when you call.
How long we keep it
We keep estimate requests and customer records for as long as we need them to do the job, answer later questions about it and meet our tax and business record obligations. If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up, and you can ask us to delete them sooner.
Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you at any time, and we will.
Depending on where you live, state law may give you more rights over your information. We'll honor any request the law gives you. We may need to confirm who you are first, so we don't hand your details to the wrong person.
Some records we may have to keep even after you ask, such as invoices we need for taxes. If that's the case, we'll tell you.
Keeping your information safe
We limit who on our team can see customer details to the people who need them to do the job, and we use reputable services to store them. No website or system is perfectly secure, so please don't send payment card numbers or passwords through the contact form.
Children
This site is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one on this page, and using the site after a change means the updated policy applies.
Questions or a privacy concern
If something here isn't clear, or you think we've mishandled your information, call us at (903) 508-0953 or reach us through our Contact page. We'll look into it and get back to you, usually within 1 business day.
Our phone hours are Mon–Fri, 6 AM–10 PM, and Sat–Sun, 7 AM–11 PM.